Order Processing Time

• All orders will be processed within 1-2 business days of receiving payment. Please note that processing times may be extended on weekends and holidays.

Shipping Methods

• Our cooperative logistics partners provide express shipping services to ensure that your order arrives safely and on time.
  We currently support both domestic and international shipping, and the exact shipping cost and transit time will depend on your delivery address and selected service.

Shipping Costs

• We currently offer free shipping on orders over $69.99. For orders up to $69.99, we charge $6.89 for shipping.

Delivery Time

• Domestic orders are usually delivered within 3-5 business days after payment. Delivery times for international orders will vary depending on the destination country/region.
  Please note that delivery is sometimes delayed due to force majeure factors (e.g. weather, traffic delays, etc.). We will do our best to ensure that orders are delivered on time.

Order Tracking

• After your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to track the shipment status of your package on our logistics partner's website: https://www.17track.net/en.

Packaging

• We will take appropriate packaging measures to ensure that your items are safe and undamaged during transportation.

Returns and Exchanges

• Please contact us within 48 hours of receipt if you have any questions about the merchandise you have received. For specific policies on returns and exchanges, please see our Return Policy page.

Contact Information

• If you have any questions about the shipping policy or need further assistance, please feel free to contact our customer service team: at support@drsaidi.com.

The above is an overview of our online store's shipping policy, we are committed to providing you with a convenient and reliable delivery service, and we hope you have a pleasant shopping experience!